Terms of service

Terms of Service

1. Introduction

Welcome to ROBO GIRLS. By accessing or purchasing from our website, you agree to these Terms of Service. Please read them carefully before placing an order.

2. Use of Website

  • You must be at least 18 years old or have parental consent to shop with us.
  • You agree not to misuse our website (e.g., fraudulent orders, illegal activity).
  • We reserve the right to refuse service if these terms are violated.

3. Products & Pricing

  • All prices are listed in South African Rand (ZAR).
  • We strive for accuracy, but errors in product descriptions or pricing may occur.
  • Availability is subject to stock, and we may limit quantities per order.

4. Orders & Payment

  • Orders are confirmed once payment is received.
  • We accept major payment methods including credit/debit cards and EFT.
  • If payment is not successful, the order will not be processed.

5. Shipping & Delivery

  • Deliveries are handled by trusted courier partners.
  • Please refer to our Shipping Policy for details on costs, timelines, and lost parcels.

6. Returns & Refunds

  • Customers may return eligible items within 14 days.
  • Please see our Return and Refund Policy for full details.

7. Limitation of Liability

  • We are not liable for indirect damages such as courier delays or misuse of products.
  • Our liability is limited to the value of the product purchased.

8. Privacy Policy

  • Your personal information is handled in accordance with our Privacy Policy.
  • We comply with the Protection of Personal Information Act (POPIA) in South Africa.

9. Governing Law

  • These Terms are governed by the laws of the Republic of South Africa.
  • Any disputes will be resolved under South African jurisdiction.

10. Changes to Terms

  • We may update these Terms of Service from time to time.
  • Changes will be posted on this page, and continued use of our website indicates acceptance.